Terms of service

All press-on nail products sold by LOVEDNOVA are handmade and may vary slightly in appearance from product photographs.

Due to the handmade nature of our products, minor variations in colour, design placement, shape, finish, and sizing may occur. These variations do not constitute defects and are not grounds for refunds, exchanges, or chargebacks.

2. Customer Responsibility

Customers are responsible for:

Selecting the correct nail size before placing an order.
Reviewing all product descriptions and sizing information.
Providing accurate shipping and contact information.
Following all application, wear, removal, and aftercare instructions provided.

Orders cannot be cancelled, modified, or refunded once production has begun.

3. Sizing Disclaimer

Customers are solely responsible for selecting the correct nail size.

Nova is not responsible for nails that do not fit due to incorrect measurements, incorrect size selections, or failure to follow sizing instructions.

Refunds, replacements, or exchanges will not be provided for sizing issues resulting from customer error.

4. Colour and Product Representation

We make every effort to accurately display product colours and designs.

However, colours may appear differently depending on:

Device screens
Monitor settings
Lighting conditions
Photography and editing processes

Actual product colours may vary slightly from website images. Such variations are not considered defects.

5. Handmade Product Disclaimer

Each set is individually handmade. Minor imperfections, slight differences between sets, and variations from promotional images are normal characteristics of handmade products and are not grounds for refunds or disputes.

6. Shipping Policy

Once an order has been handed over to the shipping carrier, ownership and risk of loss transfer to the customer.

LOVEDNOVA is not responsible for:

Delayed deliveries
Lost parcels
Stolen parcels
Incorrect addresses provided by customers
Customs delays
Postal service disruptions
Weather-related shipping delays
Carrier errors

Shipping times are estimates only and are not guaranteed.

Customers must contact the shipping carrier directly regarding delivery issues where applicable.

If package tracking indicates that an order has been delivered, [Business Name] shall not be liable for any subsequent loss, theft, or damage.

7. International Orders

Customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by their country.

We are not responsible for customs delays, confiscations, or additional charges imposed by customs authorities.

8. Refunds, Returns & Exchanges

Due to hygiene and sanitary reasons, all sales of press-on nails are final.

We do not accept returns, exchanges, or refunds for:

Change of mind
Incorrect size selection
Colour variations
Design variations
Delayed shipping
Failure to read product descriptions
Improper application or removal

Refunds or replacements may only be considered where a product arrives materially damaged or incorrect due to our error. Any claims must be submitted within 48 hours of delivery and include photographic evidence.

9. Product Use and Safety

Press-on nails are cosmetic products and should be used only as intended.

Customers acknowledge that use of adhesives, nail glue, adhesive tabs, removers, or other related products may cause irritation, allergic reactions, injury, or damage in certain individuals.

Customers should discontinue use immediately if irritation or discomfort occurs.

10. Limitation of Liability

To the fullest extent permitted by law, [Business Name], its owners, employees, affiliates, contractors, and representatives shall not be liable for any:

Allergic reactions
Skin irritation
Nail damage
Injuries
Property damage
Loss of income
Indirect losses
Consequential damages
Incidental damages

arising from the purchase, application, wear, removal, misuse, modification, or use of our products.

Customers use all products entirely at their own risk.

Our maximum liability shall not exceed the amount paid for the specific product purchased.

11. Misuse of Products

Nova shall not be liable for any damage, injury, loss, or adverse effects resulting from:

Improper application
Improper removal
Failure to follow instructions
Modification of products
Use of products for unintended purposes
Use of third-party adhesives or chemicals
Excessive force or impact while wearing products

Any misuse voids any eligibility for refunds, replacements, or compensation.

12. Accuracy of Information

While we strive to ensure all website information is accurate, we do not warrant that product descriptions, pricing, availability, or website content will always be error-free.

We reserve the right to correct errors and cancel orders affected by obvious pricing or listing mistakes.

13. Intellectual Property

All images, product designs, logos, branding, graphics, website content, and intellectual property displayed on this website remain the exclusive property of [Business Name].

No content may be copied, reproduced, distributed, or used without written permission.

14. Right to Refuse Service

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders involving suspected fraud, abuse, harassment, or violations of these Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ireland.

17. Custom Order Process

All custom press-on nail sets are made-to-order.

Before purchasing, customers must complete the custom order form and/or email us with design details, inspiration images, nail size, and any specific requests.

Orders will only begin once: